What is your Refund/ Return Policy?

Customers must contact us by phone or email in order to request refund/ return authorization. No refunds/ returns will be authorized after 10 days of receipt of the product. All non-defective merchandise will incur a 25% restocking fee at our discretion. Custom products (products that have been personalized and/or have screen print designs on them) usually are considered non-returnable, though we strive to do all we can to work with our customers and will issue refunds for these products, if necessary.